The most common question we get is some version of: "I earned it, why can't I take it out yet?"
It's a fair question, and the honest answer involves a part of the rewards industry that most platforms never explain to users. So here it is.
What actually happens when you finish an offer
When you complete a survey or watch a rewarded video, Voraq doesn't decide you earned something. The offerwall provider does.
The sequence looks like this:
- You finish the offer inside the provider's iframe.
- The provider's server sends us a signed postback — a small, cryptographically verified message saying "user X completed offer Y, it's worth Z."
- We verify that signature server-side, check it isn't a duplicate, and credit your balance.
Your USDT appears in your account within seconds of step 3. That part is fast, and it's final in the sense that we've recorded it.
What isn't final is step 2.
Providers can take the money back
Offerwall providers reserve the right to reverse a completion after the fact. They do it when their own fraud systems flag something, or when the advertiser who funded the offer disputes it and charges back.
The window for this is not hours or days. Depending on the provider, a completion can be reversed up to 60 days after it was credited.
This isn't a hypothetical. It's a standard clause in offerwall contracts, and it's how the industry protects advertisers from bot traffic and click farms. When it happens, the provider simply debits the amount from our account — whether or not we've already paid it to you.
The two ways a platform can handle this
Every rewards platform faces the same problem, and there are only two real answers.
Option A: pay out instantly, absorb the reversals. Users love it right up until the platform's treasury runs dry, at which point withdrawals quietly stop working and the support inbox fills with people who can't get their money. This is the single most common way "get paid to" sites die.
Option B: hold new credits for a defined period, then release them permanently. Slower to start, but the payouts that do go out are backed by money that has actually settled.
We chose B. The holding period is 14 days.
Why 14 days and not 60
If we matched the worst-case provider window, you'd wait two months. That's a terrible product, and it isn't necessary.
The reversal curve is heavily front-loaded. The overwhelming majority of chargebacks and fraud reversals land within the first two weeks — that's when provider fraud systems finish their batch analysis and when advertisers reconcile their spend. Reversals at day 45 exist, but they're rare and small.
14 days captures the bulk of the risk while keeping the wait tolerable. It's a deliberate trade-off, not a number we picked at random.
What this means for you, concretely
- Your USDT is credited immediately and shows in your balance right away.
- For 14 days it sits as pending. You can watch it grow; you just can't withdraw it yet.
- After 14 days it becomes available, and at that point it's yours permanently. Once you claim it on-chain, the transaction is irreversible — nobody can claw it back, including us.
- Your dashboard shows both numbers separately, so you always know what's available and what's still maturing.
The window applies to USDT only. Your $ADS loyalty points are credited without a holding period, since they're held in-app until the token launches.
The part that's easy to miss
The maturity window protects you as much as it protects us.
A platform that pays out unsettled money is a platform that will eventually have to choose between going insolvent and freezing withdrawals. Neither outcome is good for the people holding a balance on it. The 14-day window is what lets us say that when your USDT becomes available, the money behind it is real and already settled.
We'd rather explain a two-week wait than explain why withdrawals are disabled.
The exact window is shown on your wallet page, and the full economic model is in the whitepaper. Questions about a specific completion? Write to us at contact@voraq.app with the last 6 characters of your wallet address.